In an emergency, please call 0141 260 5555. Open 24hrs a day, every day
At Emergency Vets Glasgow we never charge administration fees for processing pet insurance claims. Our dedicated Insurance Claims Team aims to submit completed claims to your insurer within three working days, helping to minimise delays and get your reimbursement back to you as quickly as possible.
Open Hours: 24 hours every day. Phones are answered 24/7.
As a small, family owned business, Emergency Vets Glasgow would like to help explain why up-front payments are a necessary part of emergency services. It’s not always possible for our emergency veterinary practice to communicate with your insurance company in out-of-hours circumstances. As such, we require payment for emergency services when your pet is admitted to the clinic – this is before elective treatments are delivered. We want to emphasise that we will never leave an animal in distress, and we will work with you to find the best course of action should the situation arise.
The vet treating your pet will provide you with an estimated cost of the treatment for your pet, along with alternative options where this is possible. During your pet’s treatment, you will be kept informed of the ongoing fees. This is to ensure that you are aware of developments during treatment and have as much agency and information as possible.
Your insurer will provide you with a claims form, so that you can be reimbursed for the costs associated with emergency treatments for your pet. We are not able to contact your insurance company on your behalf for security reasons, but we can assist you as best we can.
Emergency Vets Glasgow can provide you with the full itemised receipts of treatments delivered, along with any supporting documentation that is necessary to complete your claim.
We have particular expertise in the emergency treatment of dogs and cats. Get in touch to find out more.
| Basic Hospitalisation | Standard Hospitalisation | Advanced Hospitalisation | |
|---|---|---|---|
| Admit consultation | |||
| Admit clinical examination | |||
| TPR @admit and discharge | |||
| Medication administered as prescribed by referring ve |
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| Maintain IV fluids prescribed by referring vet | |||
| Minimum database (PCV, TS, Glucose, BUN, USG): up to 4 per shift |
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| Point-of-care ultrasound (free fluid scan): up to 4 per shift | |||
| Initiate, Plan & Maintain intravenous fluid therapy | |||
| Blood sample fees | |||
| TPR as required through shift | |||
| Oxygen therapy (flow-by, oxygen cage, nasal) |
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| Maintain Urinary Catheter (eg blocked cat) | |||
| Multiparameter Monitoring | |||
| Syringe Driver | |||
| EPOC Critical Care Blood Analyser, up to 4 per shift | |||
| Constant or near constant monitoring (eg seizure watch) | |||
| Examples | Healthy patient – maintain IV fluids for drug overdise, lily ingestion | MOST CASES WILL BE THIS. Urethral obstruction with urinary catheter in place, post-op splenectomy / pyometra, vomiting and diarrhoea, HGE | Collapsed / non-ambulatory, septic shock, congestive heart failure |
| Fee | £295 | £495 | £995 |
